2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: Perform AI skin analysis and generate personalized recommendations
- Improve Accuracy: Enhance our AI models to provide better skin assessments (using anonymized, aggregated data only)
- Personalization: Tailor product recommendations and skincare routines to your specific needs
- Communication: Send service updates, tips, and promotional content (with your consent)
- Support: Respond to your inquiries and provide customer service
- Security: Protect against fraud and unauthorized access
3. Data Storage & Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Facial images are processed with end-to-end encryption
- Regular security audits and penetration testing
- Access controls and employee training on data protection
- Data centers located in secure, compliant facilities
Data Retention
We retain your personal data only as long as necessary:
- Account information: Until you delete your account
- Skin analysis images: 30 days (or immediately upon your request)
- Analysis results and history: Until you delete your account
- Payment records: As required by law (typically 7 years)
4. Information Sharing
We do not sell your personal information. We may share data only in these circumstances:
- Service Providers: With trusted partners who help us operate our services (payment processors, cloud hosting), bound by strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Safety: To protect the rights, safety, or property of RedoSkin, our users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
Your Images Are Private: We never share, sell, or use your facial images for advertising purposes. Your skin analysis data is never shared with third parties for their marketing purposes.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and all associated data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restrict Processing: Limit how we use your data in certain circumstances
To exercise any of these rights, please contact us at support@redoskin.info or use the settings in the app.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze app usage to improve our services
- Provide relevant content and features
You can control cookies through your browser settings. Note that disabling certain cookies may affect app functionality.
7. Children's Privacy
RedoSkin is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@redoskin.info.
8. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page with an updated date
- Sending you an email notification (for significant changes)
- Displaying a notice in the app
We encourage you to review this policy periodically for any changes.